An Ode to the Livescribe Echo Smartpen

The Livescribe Echo Smartpen is a best friend to both journalists and students, and is one of the few devices in my arsenal that have made a measurable, positive impact on my career. I bought my pen in 2010, making it quite old in tech years, and while it is beginning to show its age (the digital screen no long lights sufficiently that I can read it), it has proven to be a workhorse and a staple of my satchel. When conducting an interview, I generally bring my pen, a spiral-bound Livescribe notebook, and also a small, Philips digital audio recorder, for redundancy. (I've yet to lose a single minute from either device due to technical problems, though we buy insurance not for what has happened, but for what might happen. And as an added benefit, on occasion one mic can clarify audio that is muddled on the other.) The way the Echo pen works is this. I take notes by hand in my Livescribe notebook. The pen records both the audio being spoken, but also the pen strokes as I write them in the notebook. When I later download a note-taking session to my computer, I can see my notes being written in real time as the audio plays. (This is super useful when drawing diagrams of things being explained.) But a computer isn't even necessary for the process, at any step, ever (save backups, which can go directly to Evernote, where handwritten notes are then made searchable—one of many Evernote miracles). Sans computer, you can also take only your little spiral-bound notebook and pen, go off somewhere, plug headphones into the pen (or just use the pen's speaker) and open the notebook. Tap the pen on any word of any note you've taken, and the pen will almost as if by magic begin playing the audio recorded at the exact moment you wrote said note. This is a game changer, and adds a level of prevision to notes and direct quotes that must surely be unparalleled in the history of notetaking.

Here is an Amazon link to the Livescribe 2 Echo. N.b. that I make no money on this link, as Louisiana is ineligible for affiliate linking.

Note further that I've said nothing about the much newer Livescribe 3, which I own, and despise, for the following reasons:

1. It is not self contained. If I want to use a Livescribe 3 pen, I have to have my phone present (which is not always possible depending on the security policies of institutions at which I conduct interviews), and more unnerving, I have to trust that Livescribe's general execrable software will not crash on my phone, midway through an interview, leaving me missing key parts of interviews. More importantly, such mission-critical failures force me to disrupt the flow of an interview in order to reload the app and fiddle with the pen to get things reconnected. This is simply a deal-breaker. Audio recorders can sometimes be ever-present warnings to interview subjects that You-Are-Being-Recorded-So-Hedge-Everything-You-Say-on-Penalty-of-Career-Suicide. (Not that I generally, if ever, ask such loaded questions, but when you're being recorded, every question can feel that way.) This risks leading to stilted, toothless, mealy answers. But not generally. Once an interview begins, I start the recorder, aim it, and within 10 minutes or so, it is usually forgotten because we are used to being surrounded by technology. Moreover, people generally focus only on a single thing or thought. During an interview, that single thing is the question at hand. The recorder thus melts into the table and is soon forgotten. But start fiddling with your fat pen and iPhone, and suddenly the recorder returns to the forefront, this time glowing in phosphorescence.

2. I am left-handed. The designers of the Livescribe 3 (smartly) rejected the weird Livescribe 2 cap in favor of a twist-to-extend-pentip model. So far, so good. But they positioned the twist-to-extend band in the dead center of the pen. If you're right handed, that's no problem. As you write, the downward pressure of the pen against your hand acts as a kind of locking mechanism keeping the pen extended. (The pen extends by twisting the band counterclockwise.) But if you are left handed, the downward pressure of the pen against you hand constantly twists the band clockwise, thus unlocking the pen and retracting it. The upshot is that every few paragraphs during furious note taking, the pen suddenly retracts and thus powers down and generally loses connection to the app, disrupting everything. (See point 1.)

3. It is a missed opportunity. The downside of the Livescribe Echo is its bulk. It's like writing with a fat Crayola marker. This is because it has to pack audio recording equipment within its shell. By outsourcing the audio stuff to the phone for the Livescribe 3, though, the new pen should have shrunken considerably, to something more in line with a Sharpie marker. Instead, and inexplicably, they went the opposite direction, making the Livescribe 3 more like a Magic Marker. Whether this was a design choice (though I cannot imagine how) or poor internal engineering, the result is all of the bad with none of the good. You lose the self-contained pen while gaining a fat pen relying on Livescribe's notoriously unreliable software.

I've not yet given up on the company, though, and hope that the Livescribe 4 addresses these issues by: 1. Returning the recording component of the device to the pen's internals, while 2. Taking advantage on 7+ years of technological advancement to shrink the internals to give us a pen closer in size to a traditional pen, and 3. Move the pen-tip-twist-extension to the top side of the pen, when one's handgrip does not result in inadvertent twists.

I will report back when the next pen is released.

How Defense Officials Spent $150 Million in Afghanistan, When They Could Have Spent $0

My latest piece for The Week ran yesterday, in which I write about the Task Force for Business and Stability Operations, a Defense Department office that was created to "do capitalism" in war zones. I don't want to spoil the ending, but they didn't do well and are presently under investigation for myriad accusations of fraud, waste, and abuse. The piece can be found here.

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As part of this little personal blog experiment, I thought I'd share a bit of my process for this type of story. Earlier this week, I received a heads up that the allegations were about to be made public, and I pitched a story on it to my editor at The Week. I chose The Week because I knew the story was a good fit, and because I've written several pieces for them about waste in Afghanistan. Also, I really enjoy working with Ben, my editor, who's a really smart guy and an all-around good human being. I also appreciate that he doesn't waste time with my pitches. The "yes" or "no" happens quickly. It's hard to overstate how rare this is for an editor, let alone one for a major publication.

N.b. that in general, I don't mind when someone rejects a pitch. There are times when I know I've got a good story, and that editors are mistaken in rejecting it, but I deserve a lot of the blame when that happens. It's easy to get lazy on a pitch—especially a "sure thing"—and I've done a lot of good stories a disservice by not selling them with proper care, and as a result, not selling them at all. I actually think I've gotten worse about this over the years, and I am actively trying to correct that.

But a simple "no" is fine with me. A writer can't curl up into a ball every time he or she receives a rejection. What I do hate is having a query ignored. When editors don't respond to a pitch, a freelance writer is dead in the water. Do you try with another publication? Do you wait a little longer? This is especially problematic with time-sensitive stories. I realize that some editors are fielding 100 pitches a day, but simply as a professional courtesy, a "no" should be sent. Professional writers (usually) don't need "nice" no's. We just need a "no" so that we can move on—we know it's not personal.

In this case, Ben gave the pitch a quick approval, and I added it to Trello, where I track my ongoing jobs.

The story wasn't exactly Benghazi, so there's nothing particularly interesting or exciting regarding the journalistic legwork involved. I did research, contacted the relevant parties, called the Department of Defense for their side of things, contacted SIGAR for photographs, etc. Pretty much everything I write involves some form of this. Sometimes it's exhilarating and you speak with cool people you've only read about. Sometimes there's confrontation. Sometimes the story is all a big misunderstanding and something new and exciting takes its place. You do your best with the resources you have. In this case, nobody was going to fly me to Afghanistan to get to the bottom of things, and so the telephone was my best tool available. (Note to editors: I'm happy to fly to Afghanistan to get to the bottom of things if you'll send me.)

I wrote the piece over a couple of hours at Starbucks. My writing process is messy. I probably wrote a dozen ledes, and wrote several passages that didn't work or quite gel. The process doesn't exactly make me feel nervous, exactly, though it does induce some level of concerned anticipation. Why aren't the words flowing? Why aren't they perfect? Where does this fit? Why did I go into the business? And so on. Once the first draft is written, I feel a lot better about life in general. I let the story sit for a bit, and returned to it with fresh eyes, strengthening the poetry of the piece; cutting away the needless prose; rewriting weak or inelegant phrases, sentences, or passages; and just generally crossing my t's and dotting my lowercase-j's.

I filed the piece, and received an edit a few hours later. Ben is a great editor, and his suggested changes were good ones. I again revised and filed, and the mysterious machine at The Week did the rest. I have no idea what happens between filing the final version and its publication the next day. Once the piece does go live, I beat the drum on social media. I know there's a kind of gaucheness to promoting your own work, but I feel like it's a necessary part of the job and do it anyway. I have a good Twitter following and there's not yet been a stampede to the exits, so I assume I'm doing OK.

And there you have it.

(Image credit: An unnamed whistleblower in Afghanistan)

You Don't Want to be a Freelance Writer

Over at her blog, Yael Grauer has an excellent post discussing the "painful truths about freelancing." Anyone interested in doing this for a living would be well advised to read it. (Have your loved ones read it as well so that they understand why we're so miserable most of the time.)

This is a hard business. The loneliness of the job, which Yael describes, might be the worst part of it. It's not just about being around people—there's always Starbucks, where I tend to work most days—but being around people with whom you interact, and who get it. People who are fighting the same battles as you: the slow pay, the unanswered queries, the 22-year-old newbie editors who think they're Max Perkins, and so on. Unless you live in a media city, you're probably not going to be around such people. If I did my job from a life raft in the middle of the ocean, the psychological conditions would not be measurably different.

A Lovely Interview with Evernote

Earlier this month, Evernote asked me to participate in their "great writers" interview series. Though they might be premature in their (exceedingly kind) use of "great,"1 the interview itself was a lot of fun and, I hope, helpful to writers just starting out.

What’s your process for evolving an idea into something more?

Ideas are pretty useless in and of themselves. Everyone has ideas! I have to repress a cringe whenever someone says to an author, “I have a great idea for a book—say, maybe you could write it!” as though writing the book were a formality, and what was really needed was someone to come in and supervise with Great Ideas.

When I have an idea for something, I try to write it out. In other words, muddle through until I know whether or not there’s really an essay or book there. And when there’s not, I toss the idea and start over. (It hurts a lot to throw out a 25,000-word book proposal.) If the idea proves to have merit, I pitch it to whichever editor I think might be interested. The worst thing you can do is know that a story is weak, but sell it anyway. It adds tremendous pressure to the ensuing process.

Read the whole interview here. My sincere thanks to the lovely people at Evernote for thinking of me. And, having been sufficiently inspired, if you'd like a free month of Evernote Premium, click here.


1 One of my favorite lines on the subject comes from Rocky III, where Apollo Creed chides Rocky, saying, "You gotta remember now, you fight great but I'm a great fighter."